/class/grades and access to some project spaces

CSE-IT Major Incident Alert 5/5/20, 1:20 PM: At about 8:15 AM, CSE-IT began receiving reports from users who encountered issues accessing directories located within /class/grades and some project space directories. Symptoms include: inability to access affected /class/grades directories and project spaces. We are investigating the cause(s) of the problems and will update this notice at 2:20 PM.

CSE College Webpage

CSE-IT Major Incident Alert [03/16/2020, 9:41 AM]: At [8:19 AM], CSE-IT began receiving reports of issues regarding access to https://www-users.cs.umn.edu/. Symptoms include: Users receive "This site can't be reached" when accessing site. We are investigating the cause(s) of the problems and will update this notice at [10:41 AM].

CSE-IT Downloadable Software

 We are aware an issue preventing uses from downloading software from the CSE-IT Software page. We are working to resolve the problem and we will update this notice once service is restored. We apologize for any inconvenience. 

If you have any questions or concerns, please send an email to csehelp@umn.edu.

The issue preventing user from downloading software from the CSE-IT Software page has been resolved as of 01/30/2020 at 10:30am. The issue was that there were bad permission on the directory. 

CSE College Webpage

CSE-IT Major Incident Alert 12/4/19: At 8:30AM, CSE-IT began receiving reports of issues regarding CSE College Websites (cse.umn.edu) and all unit sites (including the main college site). Symptoms include: footer social media links are reloading the current page a visitor is on instead of taking them to the appropriate social media site.. We are investigating the cause(s) of the problems and will update this notice at 9:30AM.

CSE Power Outage

CSE-IT Major Incident Alert 11/25/19; 3:44PM: At 3:20PM, Power briefly went out and came back up a few moments later. We are currently working to restore network and reboot servers managed by CSE-IT. We are still investigating the cause(s) of the problems and will update this notice at 4:45PM.

CSE-IT Home Directory

CSE-IT Major Incident Alert [11/5/19]: At 11:50am, CSE-IT began receiving reports of issues regarding users are not able to login to machine and Inodes are at 100% use. We are investigating the cause(s) of the problems and will update this notice at 1pm.

CSE-IT VOLE Login Issues

CSE-IT Major Incident Alert 9/24/19: At 12:10PM , CSE-IT began receiving reports of issues regarding VOLE Login Issues. Symptoms include the error message "Logins are disabled on this system". We are investigating the cause(s) of the problems and will update this notice at 1:10PM.

CSE Drupal Site

At approximately 3PM yesterday, CSE-IT began receiving reports of issues regarding uploading images to the CSE Drupal site. Symptoms include: all image upload tabs fail to allow uploading — they show an error when you choose a file and select "Place". We are investigating the cause(s) of the issue and will update this notice at 2:30 PM.

Update 8/15 at 2:30PM: OIT has acknowledged that this is a University-wide issue with the Drupal platform, and they plan to have it fixed later today.

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