CSE-IT Major Incident Alert (02-19-2020, 4:37pm): At 3:30pm, CSE-IT began receiving reports of issues regarding the CSE Lab machines. Symptoms include: inability to log in to Linux machines and VOLE. We are investigating the cause(s) of the problems and will provide updates once service is restored.
The Keller Hall CSE Labs in 4-240 and 4-250 will be closed from December 26th through December 30th, 2019, due to network switch over to NGN.
We apologize for any inconvenience.
CSE-IT Major Incident Alert 12/4/19: At 8:30AM, CSE-IT began receiving reports of issues regarding CSE College Websites (cse.umn.edu) and all unit sites (including the main college site). Symptoms include: footer social media links are reloading the current page a visitor is on instead of taking them to the appropriate social media site.. We are investigating the cause(s) of the problems and will update this notice at 9:30AM.
At 9:37 AM on 11/21/2019 it was reported that Menus on cse.umn.edu/aem were not working properly. After quick initial triage it was discovered that seemingly menus for all unit sites on cse.umn.edu are degraded. CSE-IT is looking into the issue and is working hard to get these features back up and running as quickly as possible. If you have any questions please email firstname.lastname@example.org.
The wired network in Physics and Astronomy is currently down. CSE-IT is aware of the issue and is working on a diagnosis and solution. If you have any additional questions or concerns please contact email@example.com.
UPDATE 10:20 AM 10/11/2019: We have discovered the issue to be with a fiber line maintained by NTS. We have contacted them and requested a fix for the issue.
UPDATE 12:44 PM 10/1/2019: Network service has been restored to PAN. CSE-IT is monitoring the situation to ensure further problems do not occur.
CSE-IT Major Incident Alert 9/25/19: At 10:45AM on Sept 24th, CSE-IT began receiving reports of issues regarding videos on the CSE website pages not displaying properly. We are investigating the cause(s) of the problems and will update this notice at noon, Sept 25th."
An issue is causing Linux printing to be unavailable for a large selection of printers, including but not limited to the Keller Hall 4-250 and 1-250 labs. CSE-IT is aware of the problem and is working to troubleshoot the issue. If you have any questions or concerns please contact firstname.lastname@example.org
UPDATE 9/23/2019: Printing service has been restored to all areas. If you are still experiencing issues please contact email@example.com
Users are experiencing intermittent I/O errors in Walter 103 when using basic tools such as dpkg, gcc/binutils, and other tools. CSE-IT is aware of the issue and is currently troubleshooting it. If you have any questions or concerns please contact firstname.lastname@example.org.
UPDATE 10:49AM: The I/O errors have been resolved. If you are still experiencing issues please contact email@example.com
The network in Keller Hall will be upgraded next week as part of OIT's Next-Generation-Network (NGN) project. Keller Hall was originally scheduled to be upgraded in February of 2020, but OIT has now pushed the timeline up to August and we are doing our best to accommodate their new schedule.
KELLER HALL DATES: 8/15/2019 - 8/19/2019
OIT installs new network equipment alongside CSE-IT's private network equipment so the private LAN and the OIT network work side by side on or around.
CSE-IT has identified an issue with a switch in our data center leading to some hosts losing network. Currently, there are two hosts affected by this, minerva and titan-umh. We will keep you updated. If you have additional issues please contact firstname.lastname@example.org
UPDATE 7/30/19 10:00AM: CSE-IT has fixed the issue by removing a bad PDU as the power source. Please contact email@example.com if you still have issues.