The wired network in Physics and Astronomy is currently down. CSE-IT is aware of the issue and is working on a diagnosis and solution. If you have any additional questions or concerns please contact firstname.lastname@example.org.
UPDATE 10:20 AM 10/11/2019: We have discovered the issue to be with a fiber line maintained by NTS. We have contacted them and requested a fix for the issue.
UPDATE 12:44 PM 10/1/2019: Network service has been restored to PAN. CSE-IT is monitoring the situation to ensure further problems do not occur.
CSE-IT Major Incident Alert 9/25/19: At 10:45AM on Sept 24th, CSE-IT began receiving reports of issues regarding videos on the CSE website pages not displaying properly. We are investigating the cause(s) of the problems and will update this notice at noon, Sept 25th."
An issue is causing Linux printing to be unavailable for a large selection of printers, including but not limited to the Keller Hall 4-250 and 1-250 labs. CSE-IT is aware of the problem and is working to troubleshoot the issue. If you have any questions or concerns please contact email@example.com
UPDATE 9/23/2019: Printing service has been restored to all areas. If you are still experiencing issues please contact firstname.lastname@example.org
Users are experiencing intermittent I/O errors in Walter 103 when using basic tools such as dpkg, gcc/binutils, and other tools. CSE-IT is aware of the issue and is currently troubleshooting it. If you have any questions or concerns please contact email@example.com.
UPDATE 10:49AM: The I/O errors have been resolved. If you are still experiencing issues please contact firstname.lastname@example.org
The network in Keller Hall will be upgraded next week as part of OIT's Next-Generation-Network (NGN) project. Keller Hall was originally scheduled to be upgraded in February of 2020, but OIT has now pushed the timeline up to August and we are doing our best to accommodate their new schedule.
KELLER HALL DATES: 8/15/2019 - 8/19/2019
OIT installs new network equipment alongside CSE-IT's private network equipment so the private LAN and the OIT network work side by side on or around.
CSE-IT has identified an issue with a switch in our data center leading to some hosts losing network. Currently, there are two hosts affected by this, minerva and titan-umh. We will keep you updated. If you have additional issues please contact email@example.com
UPDATE 7/30/19 10:00AM: CSE-IT has fixed the issue by removing a bad PDU as the power source. Please contact firstname.lastname@example.org if you still have issues.
The CS Faculty Portal will be inaccessible for up to two hours beginning at 1PM today for a change to the authentication system. The CS Faculty Portal will move from using old CS Unix accounts to using central University authentication (internet ID). The system will be online again no later than 3 PM. Please email email@example.com for questions
UPDATE: This change is complete. Users should now login to the CS faculty portal using their internet ID and password.
At 9AM today, CSE-IT began receiving reports of issues regarding Linux computers in Tate Hall having network connectivity problems. Our analysis indicates a DHCP server issue, so computers are not receiving IP addresses and are not able to connect to their wired network. The problem is ongoing and we have no current estimated time for a resolution. We will update this notice at 12PM today.
UPDATE 12:00PM: CSE-IT is working together with NTS to resolve this issue. We will keep you updated.
mail.cs was affected by a compromised email account. CS mail is currently down and mail delivery will be impacted for several days. We will post updates here when we have them. If you have any questions or concerns please email firstname.lastname@example.org.
Update 1:50 PM: CS mail has been brought back online and is processing a large backlog of emails. Users will likely still have significant mail delivery delays.
We are currently experiencing issues with one of our Vole nodes. We are aware of the issue and are working on a fix. You will likely see the error (Xrdp failed to start: Exit Code 1)
Update 2:00PM: We have found the root cause of this error to be a full /tmp directory on one of the nodes. This has been cleared up and users should not have any other issues. Let us know if you are still experiencing difficulties by contacting email@example.com.