CS mail

Hardware failure being worked on by the vendor.

As of 28 August 2018, this issue is now resolved.

CS mail outage

We are conducting maintenance on the CS mail server. This maintenance will take place between 1:30 PM and 2:30 PM. During that time CS mail will be unavailable.

Home Directories

At 7:51 am, we recieved reports of Home Directories not mounting that appear to be related to the CSE-IT System Maintenance Window on Sunday, 19 August. We are currently working to resolve this issue.

CSE-IT supported websites that depend on a CSE-IT managed database, and CS UNIX accounts

During the CSE-IT maintenance window Sunday morning, 5/20/2018, a firmaware update resulted in some CSE-IT Virtual Server infrastructure becoming unavailable. Services affected include CSE-IT supported websites which depend on a CSE-IT managed database, and Computer Science UNIX accounts.

Resolved 2:27 p.m. 5/20/2018


At approximately 11:30 PM on 5-10-2018, we received complaints that MATLAB had become inaccessible. Some changes were made to the University's MATLAB license server, and we have modified our license file accordingly to fix the issue. If you are still experiencing concerns with MATLAB, please feel free to email help@umn.edu or call 612-625-0876.

Some CS grad student home directories may be unavailable

CSE-IT Major Incident Resolved [April 24, 2018 – 9:40AM]: At 9:30AM, CSE-IT began receiving reports of issues regarding one of our file servers. Symptoms include: successful login, but no documents or avaialble quota. Our analysis indicated a virtual machine issue, which we believe is resolved as of 9:40AM.

If you are still having the symptoms described above, please contact CSE-IT immediately at 5-0876 or csehelp@umn.edu.

Planned Keller Data Center Outage

Most OIT and CSE-IT systems were down for maintenance on Saturday and Sunday.  CSE-IT Services that were affected included:

  • CS e-mail
  • CSE-IT Home Directories
  • CSE-IT Project Space
  • CSE-IT Databases and Websites
  • Networking

Maintenance has been completed.

Services that are stilll unavailable:

  • CS Samba Drive

Please report any additional issues that persist to csehelp@umn.edu

Keller Hall offices and labs

There was a power outage in Keller Hall at about 6 p.m. The power was out for approximately 1 hour, and affected most of the building's offices and labs. The main Data Center power was not affected, but the chillers went out and temperature reached 87 degrees. The chillers are back on now. Most of the offices and labs will be down until Monday. The CSE Labs are up except for 4-254 Keller Hall which will be down until Monday.


The EECS-VPN server experienced complete hardware failure after the scheduled power outage on Monday. CSE-IT is working on a replacement solution and recommends SSH Tunnels until VPN is available again. ETR Friday PM or Saturday. Please contact the Service Desk if additional assistance is needed.