Multiple services unavailable

A networked storage outage in OIT's hosting infrastructure has affected multiple CSE services, including web, printing, and other user-facing services. Symptoms include network timeouts and inability to log in to machines.

OIT is working on the issue and we do not have an ETR (estimated time to repair) at this time. We will update this notice when we know more. Thanks for your patience.

CS Unix Printing

One of our CS Unix print servers is experiencing slow responsiveness and intermittent downtime. Our system administrators are aware of the issue and the current plan is to upgrade the server early this week. We apologize for any inconvinience this may cause. 

CS mail

Hardware failure being worked on by the vendor.

As of 28 August 2018, this issue is now resolved.

CS mail outage

We are conducting maintenance on the CS mail server. This maintenance will take place between 1:30 PM and 2:30 PM. During that time CS mail will be unavailable.

Home Directories

At 7:51 am, we recieved reports of Home Directories not mounting that appear to be related to the CSE-IT System Maintenance Window on Sunday, 19 August. We are currently working to resolve this issue.

CSE-IT supported websites that depend on a CSE-IT managed database, and CS UNIX accounts

During the CSE-IT maintenance window Sunday morning, 5/20/2018, a firmaware update resulted in some CSE-IT Virtual Server infrastructure becoming unavailable. Services affected include CSE-IT supported websites which depend on a CSE-IT managed database, and Computer Science UNIX accounts.

Resolved 2:27 p.m. 5/20/2018


At approximately 11:30 PM on 5-10-2018, we received complaints that MATLAB had become inaccessible. Some changes were made to the University's MATLAB license server, and we have modified our license file accordingly to fix the issue. If you are still experiencing concerns with MATLAB, please feel free to email or call 612-625-0876.

Some CS grad student home directories may be unavailable

CSE-IT Major Incident Resolved [April 24, 2018 – 9:40AM]: At 9:30AM, CSE-IT began receiving reports of issues regarding one of our file servers. Symptoms include: successful login, but no documents or avaialble quota. Our analysis indicated a virtual machine issue, which we believe is resolved as of 9:40AM.

If you are still having the symptoms described above, please contact CSE-IT immediately at 5-0876 or