VOLE may have sign in errors

Users attempting to log in to vole machines receive the error "Xrdp failed to start: Exit code 1" Some users may still be able to log in. Please contact us by email at csehelp.umn.edu. 

Update: As of 12:00PM on the 26th of November, 2018, this issue has been resolved. 

Apps To Go

Apps To Go is not saving files to google drive currently. It looks as if it is saving the files but it is not actually saving the files. We are looking into a workaround and a permanent solution as well. Thank you for your patience. 


The VOLE3D issue was a result of high usage. Additional hardware resources will be added to prevent future problems.

Power outage affecting Servers and Networking

Around 8PM on September 20th, we experienced a power outage, due to the storms in the area that affected all login servers, and several networks that impacted the ability to log into managed machines throughout the college. We are currently actively working on restoring these services.

Update: As of 9:15 AM on Friday, September 21, Netowrking is back up, and Windows logins are working. Our virtual machines are still down, which affects Linux logins & home directories.

Multiple services unavailable

A networked storage outage in OIT's hosting infrastructure has affected multiple CSE services, including web, printing, and other user-facing services. Symptoms include network timeouts and inability to log in to machines.

OIT is working on the issue and we do not have an ETR (estimated time to repair) at this time. We will update this notice when we know more. Thanks for your patience.

CS Unix Printing

One of our CS Unix print servers is experiencing slow responsiveness and intermittent downtime. Our system administrators are aware of the issue and the current plan is to upgrade the server early this week. We apologize for any inconvinience this may cause. 

University Wide Network Outages

Beginning at 1:57 PM on August 15th, there were University wide outages for Wired and Wireless internet connectivity. The majority of these services were restored by 4:30 PM on August 15th, however we are currently still experiencing issues that may prevent login, or access to network drives and other services. We have been able to restore partial service to these features as of 8:41 AM on August 16th. Please contact us at csehelp@umn.edu with any issues that may continue, as we work to restore full functionality.

CSE-IT Major Incident In Progress: Home directory storage, Fri 29-Jun-2018

At approximately 5:45PM on June 19th, CSE-IT began receiving reports of issues regarding its home directory storage servers. Symptoms include logging in to a UNIX system and having only a desktop picture and terminal window available, with no menu bar or launcher. Our analysis indicates a repeating and intermittent bug in our storage servers software is periodically causing the server to not respond to requests, requiring a reboot.

Some CS grad student home directories may be unavailable

CSE-IT Major Incident Resolved [April 24, 2018 – 9:40AM]: At 9:30AM, CSE-IT began receiving reports of issues regarding one of our file servers. Symptoms include: successful login, but no documents or avaialble quota. Our analysis indicated a virtual machine issue, which we believe is resolved as of 9:40AM.

If you are still having the symptoms described above, please contact CSE-IT immediately at 5-0876 or csehelp@umn.edu.