CSE Drupal Site

At approximately 3PM yesterday, CSE-IT began receiving reports of issues regarding uploading images to the CSE Drupal site. Symptoms include: all image upload tabs fail to allow uploading — they show an error when you choose a file and select "Place". We are investigating the cause(s) of the issue and will update this notice at 2:30 PM.

Update 8/15 at 2:30PM: OIT has acknowledged that this is a University-wide issue with the Drupal platform, and they plan to have it fixed later today.

Keller Hall Networking

The network in Keller Hall will be upgraded next week as part of OIT's Next-Generation-Network (NGN) project. Keller Hall was originally scheduled to be upgraded in February of 2020, but OIT has now pushed the timeline up to August and we are doing our best to accommodate their new schedule. 
 
KELLER HALL DATES: 8/15/2019 - 8/19/2019
 
OIT installs new network equipment alongside CSE-IT's private network equipment so the private LAN and the OIT network work side by side on or around.

Network in Vincent Hall

Vincent Hall is currently experiencing network issues which are affecting the use of printing and file shares. It is not clear at this time whether this is related to the NGN switch over or not. We are investigating the issue and will provide more updates when they are availible. If you have questions or concerns please contact csehelp@umn.edu.

UPDATE 11:20 AM: We have confirmed that the networking issues are caused by the NGN switch and have identified the specific cause of the issues. We are working with NTS to get the network back up and running.

CS-FS-05 Down

CSE-IT Major Incident Alerted 5/20/19: At 9:52am.
"One of CSE-IT's file servers ran out of disk space. Users whose home directory resides on this server will be unable to log in or create new files. We are working to correct this situation and hope to have it resolved soon."

CS Mail

mail.cs was affected by a compromised email account. CS mail is currently down and mail delivery will be impacted for several days. We will post updates here when we have them. If you have any questions or concerns please email csehelp@umn.edu. 

Update 1:50 PM: CS mail has been brought back online and is processing a large backlog of emails. Users will likely still have significant mail delivery delays. 

File Server cs-fs-13 Down

The File server cs-fs-13 was experiencing issues. This has lead to login issues with the CSELab Machines and Vole. The CSE-IT Administrators have rebooted the cs-fs-13 file server. The issue seems to be resolved at this time. If you are still having any issues email us at csehelp@umn.edu

VOLE Login

We are currently experiencing issues with two of our VOLE nodes. We are aware of the issue and are working on a fix. You will likely see the error "All configured authentication methods failed" and "Socket error when logging in: client-socket"

Wired Network Outage

East Bank and Remote Sites are experiencing connectivity issues. Engineers are curretly working on restoring all impacted sites

For future status updates, information can be found on the Office of Information Technology's IT Service Status page: https://umnprd.service-now.com/sysstatus/?km

Vole

We are currently experiencing issues with one of our Vole nodes. We are aware of the issue and are working on a fix. You will likely see the error (Xrdp failed to start: Exit Code 1)

Update 2:00PM: We have found the root cause of this error to be a full /tmp directory on one of the nodes. This has been cleared up and users should not have any other issues. Let us know if you are still experiencing difficulties by contacting csehelp@umn.edu.

CS Samba Shares

CS Samba shares are currently affected by an ongoing issue with nfs mounts. The issue seems intermittent so you may be able to mount your Samba share and then no longer be able to access it. We are aware of this issue and are working on a fix. 

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