CSE-IT supported websites that depend on a CSE-IT managed database, and CS UNIX accounts

During the CSE-IT maintenance window Sunday morning, 5/20/2018, a firmaware update resulted in some CSE-IT Virtual Server infrastructure becoming unavailable. Services affected include CSE-IT supported websites which depend on a CSE-IT managed database, and Computer Science UNIX accounts.

Resolved 2:27 p.m. 5/20/2018

MATLAB

At approximately 11:30 PM on 5-10-2018, we received complaints that MATLAB had become inaccessible. Some changes were made to the University's MATLAB license server, and we have modified our license file accordingly to fix the issue. If you are still experiencing concerns with MATLAB, please feel free to email help@umn.edu or call 612-625-0876.

DTC Web service

CSE-IT Major Incident In Resolved 04/23/18: At 12:22 pm, CSE-IT began receiving reports of issues regarding the DTC web service. Symptoms include: dtc.umn.edu being offline. We resolved the problem around 7:30 pm on Tuesday, 04/24/18.

[Major Incident] vole.cse.umn.edu – SSH connection shut down abnormally

At approximately 10AM today, CSE-IT began receiving reports of issues regarding  linux systems rebooting.  There was a problem with the scheduler for the task that was supposed to have rebooted systems at 4 a.m. this morning.  That reboot was announced last week.  A full postmortem will be done to find the exact cause of the problem.
We are very sorry for the problems this caused.

 

CS&E email server

mail.cs.umn.edu is currently down.  We are working with the vendor to restore service as soon as possible.

This only effects email sent to <user>@cs.umn.edu

The mailserver is back up.  It was a disk problem and we are still working on it, but mail is up.

Planned Keller Data Center Outage

Most OIT and CSE-IT systems were down for maintenance on Saturday and Sunday.  CSE-IT Services that were affected included:

  • CS e-mail
  • CSE-IT Home Directories
  • CSE-IT Project Space
  • CSE-IT Databases and Websites
  • Networking

Maintenance has been completed.

Services that are stilll unavailable:

  • CS Samba Drive

Please report any additional issues that persist to csehelp@umn.edu

DHCP in the DTC

There was an issue with hosts in the DTC receiving DHCP addresses after the maintenance on Wednesday.  The issue has been resolved and these hosts should be able to connect once more.  Please contact cseithelp@umn.edu if connection issues persist.

EECS-VPN Server

The EECS-VPN server experienced complete hardware failure after the scheduled power outage on Monday. CSE-IT is working on a replacement solution and recommends SSH Tunnels until VPN is available again. ETR Friday PM or Saturday. Please contact the Service Desk if additional assistance is needed.

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