CSE Power Outage

CSE-IT Major Incident Alert 11/25/19; 3:44PM: At 3:20PM, Power briefly went out and came back up a few moments later. We are currently working to restore network and reboot servers managed by CSE-IT. We are still investigating the cause(s) of the problems and will update this notice at 4:45PM.

Networking in Physics and Astronomy

The wired network in Physics and Astronomy is currently down. CSE-IT is aware of the issue and is working on a diagnosis and solution. If you have any additional questions or concerns please contact csehelp@umn.edu.

UPDATE 10:20 AM 10/11/2019: We have discovered the issue to be with a fiber line maintained by NTS. We have contacted them and requested a fix for the issue. 

UPDATE 12:44 PM 10/1/2019: Network service has been restored to PAN. CSE-IT is monitoring the situation to ensure further problems do not occur. 

CSE College Webpage

CSE-IT Major Incident Alert 9/25/19: At 10:45AM on Sept 24th, CSE-IT began receiving reports of issues regarding videos on the CSE website pages not displaying properly. We are investigating the cause(s) of the problems and will update this notice at noon, Sept 25th."

CSE-IT VOLE Login Issues

CSE-IT Major Incident Alert 9/24/19: At 12:10PM , CSE-IT began receiving reports of issues regarding VOLE Login Issues. Symptoms include the error message "Logins are disabled on this system". We are investigating the cause(s) of the problems and will update this notice at 1:10PM.

Linux printing

An issue is causing Linux printing to be unavailable for a large selection of printers, including but not limited to the Keller Hall 4-250 and 1-250 labs. CSE-IT is aware of the problem and is working to troubleshoot the issue. If you have any questions or concerns please contact csehelp@umn.edu

UPDATE 9/23/2019: Printing service has been restored to all areas. If you are still experiencing issues please contact csehelp@umn.edu

Network for hosts in the machine room

CSE-IT has identified an issue with a switch in our data center leading to some hosts losing network. Currently, there are two hosts affected by this, minerva and titan-umh. We will keep you updated. If you have additional issues please contact csehelp@umn.edu

UPDATE 7/30/19 10:00AM: CSE-IT has fixed the issue by removing a bad PDU as the power source. Please contact csehelp@umn.edu if you still have issues.

CS Faculty Portal

The CS Faculty Portal will be inaccessible for up to two hours beginning at 1PM today for a change to the authentication system. The CS Faculty Portal will move from using old CS Unix accounts to using central University authentication (internet ID). The system will be online again no later than 3 PM. Please email csehelp@umn.edu for questions

UPDATE: This change is complete. Users should now login to the CS faculty portal using their internet ID and password.

Tate Hall Networking

At 9AM today, CSE-IT began receiving reports of issues regarding Linux computers in Tate Hall having network connectivity problems. Our analysis indicates a DHCP server issue, so computers are not receiving IP addresses and are not able to connect to their wired network. The problem is ongoing and we have no current estimated time for a resolution. We will update this notice at 12PM today.

UPDATE 12:00PM: CSE-IT is working together with NTS to resolve this issue. We will keep you updated.

Printing, Home directories, Samba shares

At approximately 9:50 AM we began receiving reports of users unable to print to printers hosted on winprint.cs.umn.edu. Users are also unable to access their Samba drives. We also have reports of some users having issues logging in to Unix home directories. It is not clear if these issues are related or not at this time. We are working on resolving this issue. Thank you for patience. 

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