Network for hosts in the machine room

CSE-IT has identified an issue with a switch in our data center leading to some hosts losing network. Currently, there are two hosts affected by this, minerva and titan-umh. We will keep you updated. If you have additional issues please contact

UPDATE 7/30/19 10:00AM: CSE-IT has fixed the issue by removing a bad PDU as the power source. Please contact if you still have issues.

CS Faculty Portal

The CS Faculty Portal will be inaccessible for up to two hours beginning at 1PM today for a change to the authentication system. The CS Faculty Portal will move from using old CS Unix accounts to using central University authentication (internet ID). The system will be online again no later than 3 PM. Please email for questions

UPDATE: This change is complete. Users should now login to the CS faculty portal using their internet ID and password.

Tate Hall Networking

At 9AM today, CSE-IT began receiving reports of issues regarding Linux computers in Tate Hall having network connectivity problems. Our analysis indicates a DHCP server issue, so computers are not receiving IP addresses and are not able to connect to their wired network. The problem is ongoing and we have no current estimated time for a resolution. We will update this notice at 12PM today.

UPDATE 12:00PM: CSE-IT is working together with NTS to resolve this issue. We will keep you updated.

Printing, Home directories, Samba shares

At approximately 9:50 AM we began receiving reports of users unable to print to printers hosted on Users are also unable to access their Samba drives. We also have reports of some users having issues logging in to Unix home directories. It is not clear if these issues are related or not at this time. We are working on resolving this issue. Thank you for patience. 

Poster Printing

Our poster printer needs a replacement part and we are unable to print posters while we are waiting for it to arrive. We do not have a specific ETA on this issue right now but we will let you know when we have more information. Thank you for your patience. 

: We anticipate the restoration of Poster Printing Services by Friday, 7 December. Please contact us if you have further questions.

VOLE is currently down

VOLE is currently experiencing issues, displaying a message that reads: "Xrdp failed to start: Exit code 1"

Our systems administrators are currently working towards a solution. VOLE 3D is currently still functioning.

UPDATE 21 November at 12:15PM: Our system administrators have provided the following analysis of the issue: 

Incident Description: Users attempting to log in to vole machines receive the error "Xrdp failed to start: Exit code 1"

Mathematica and Matlab Access

When attempting to downloading Matlab or Mathematica from the CSE-IT website the user will receive the error: "Unable to determine user access". We are aware of this issue and our web team is currently working on a fix. Thank you for your patience.

CS mail

Hardware failure being worked on by the vendor.

As of 28 August 2018, this issue is now resolved.

CS mail outage

We are conducting maintenance on the CS mail server. This maintenance will take place between 1:30 PM and 2:30 PM. During that time CS mail will be unavailable.