Mathematica and Matlab Access

When attempting to downloading Matlab or Mathematica from the CSE-IT website the user will receive the error: "Unable to determine user access". We are aware of this issue and our web team is currently working on a fix. Thank you for your patience.

CS mail

Hardware failure being worked on by the vendor.

As of 28 August 2018, this issue is now resolved.

CS mail outage

We are conducting maintenance on the CS mail server. This maintenance will take place between 1:30 PM and 2:30 PM. During that time CS mail will be unavailable.

Home Directories

At 7:51 am, we recieved reports of Home Directories not mounting that appear to be related to the CSE-IT System Maintenance Window on Sunday, 19 August. We are currently working to resolve this issue.

Earth Sciences webpage error

Around 16:15 on 25 July 2018, there was an error with the webpage, resulting in a shibsp::ListenerException error. The error was promptly resolved at 16:30.

If futher disruption is observed, please contact, and include the error in the correspondence.

CSE-IT supported websites that depend on a CSE-IT managed database, and CS UNIX accounts

During the CSE-IT maintenance window Sunday morning, 5/20/2018, a firmaware update resulted in some CSE-IT Virtual Server infrastructure becoming unavailable. Services affected include CSE-IT supported websites which depend on a CSE-IT managed database, and Computer Science UNIX accounts.

Resolved 2:27 p.m. 5/20/2018


At approximately 11:30 PM on 5-10-2018, we received complaints that MATLAB had become inaccessible. Some changes were made to the University's MATLAB license server, and we have modified our license file accordingly to fix the issue. If you are still experiencing concerns with MATLAB, please feel free to email or call 612-625-0876.

DTC Web service

CSE-IT Major Incident In Resolved 04/23/18: At 12:22 pm, CSE-IT began receiving reports of issues regarding the DTC web service. Symptoms include: being offline. We resolved the problem around 7:30 pm on Tuesday, 04/24/18.

[Major Incident] – SSH connection shut down abnormally

At approximately 10AM today, CSE-IT began receiving reports of issues regarding  linux systems rebooting.  There was a problem with the scheduler for the task that was supposed to have rebooted systems at 4 a.m. this morning.  That reboot was announced last week.  A full postmortem will be done to find the exact cause of the problem.
We are very sorry for the problems this caused.